FAQs
Custome's FAQ
If you have parcel and you want to send to India or somewhere in US urgently for low cost. You can search for Parcel Service Providers in Tripayz by giving your source and destination criteria in Parcel Search. We will then shown you number of options match your creteria else you should be shown with alternate source and destination nearest to your search criteria. You choose to pick your service provider to ship your package and place the order. After placing the order, our service provider will follow up with your to receive the parcel, and ships it.Don't worry, all our TRIPAYZ Service providers are background verified. So it is safe & secure.
If you are planning to bring your parents, or send your parents to India or sending your family alone. It would be great if you have some one who can speak your language to guide/help through their travel. In Tripayz, Travel Assist Search you can find the fellow traveller who is travelling to the same destination and can offer to help. Once you select one of our service provider and place the order. He will follow through the process to get to you. Don't worry, all our TRIPAYZ Service providers are background verified. So it is safe & secure.
All, TRIPAYZ Service providers are background verified which includes SSN Verification, Crinimal County Check(for both State , City & County), World Watcher List. So it is safe & secure. At the same time, for the safety of our service provider, all customer are requested to handover the parcel with open box or envelope for their verification of the parcel. Request each member cooperation to make this platform Safe and Secure.
1. Be very explict on the post on what you are willing to carry For example, I can carry medicine with doctor prescriptions only.2. Request customer to show what is in the package, and do the verification of the parcel with the help of customer before accepting it.3. After verification, get the pick up code and authenticate in the system before accepting the package.
No, none of the customer will go through background check. Only Service Provider will go through background check.
All, TRIPAYZ Service providers are background verified which includes SSN Verification, Crinimal County Check(for both State , City & County), World Watcher List. So it is safe & secure. At the same time, for the safety of our service provider, all customer are requested to handover the parcel with open box or envelope for their verification of the parcel. Request each member cooperation to make this platform Safe and Secure.
For Parcel:- Pls look up the rate for the package dimension, and weight that you are planning to send in Fedex or UPS before deciding the price of carry the package.For Referrrence:- It cost about $60 to send envelope to India. You may charge $20 which is three times lesser than any other courier service.For Travel Companion:- You can decide your own price. For instance, If I have to travel with my parents to safely reach them to destination instead of spending $1000 on airfare, I wouldn't mind spending $50 - $100 to get helped from Tripayz Service provider. Still saving $900.
Pick Up Code:- It is a secret code that is send to the customer while he/she places the order.Delivery Code:- It is a secret code that is send to the recipient who intend to receive parcel or the person at the destination.
For service agent, pick code is used to authenticate the customer during picking up the package. Service agent will get the pick up code from customer and keys in the transaction page aganist the customer order. Up on successful authentication, service agent will know you are the actual customer. Please note authentication should occur only when checking of the package is over and service agent is ready to accept the package.
For service agent, delivery code is used to authenticate the recipient who is receiving the parcel or the person. As soon as, service agent calls up receipient and meet them. Recipient will provide the Delivery Code, up on successful authentication, service agent will handover the package or the person.
